Join Our Team at American Customer Care Altoona

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Altoona Customer Service Representative
Altoona, PA

Job Description:

Would you embrace the opportunity to work for a forward-thinking and fast-growing company who genuinely believes in making a difference and are passionate about customer service excellence?

American Customer Care (ACC) is seeking passionate and dynamic team players to become part of our amazing family. ACC is a leading provider of outsourced contact center services to some of the most exciting and well-known brands in the market today. We have immediate openings for Full Time Inbound Customer Service Representatives (CSR) for a variety of positions and shifts. Our CSR’s handle many types of inbound customer service inquiries including phone calls, emails and live chats.

ACC offers paid training, competitive starting pay and competitive benefits. We are a drug free and equal opportunity employer. 

If this sounds like a role that you would put 100% into and make it your own, then we would love to hear from you!

Requirements:

  • An enthusiasm for high-quality customer service

  • Strong written and verbal communication skills

  • Fast learner and able to use initiative in an often fast-paced environment

  • Calm and collected when dealing with multiple priorities and demands

  • Confident and clearly spoken

  • Organized and enjoy processes

  • Attention to detail

  • Happy to work in a small team and help out on other tasks when needed

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